L3WS limits the collection, retention and use of your information to what L3WS believes is necessary or useful to conduct its business, provide quality service and offer products and services of interest to its customers. The following sections describe how L3WS collects, retains and uses your information. Additional specifics on how ResourceCenter collects and uses such information is provided at the “Resource Center Specific Terms” below.
L3WS uses commercially reasonable safeguards to help protect and secure your personal information, and uses reasonable efforts to obtain the agreement of business partners to take steps to protect the confidentiality, security, and integrity of personal information L3WS shares with them. However, no electronic data transmission or storage of information can be guaranteed to be 100% private and secure.
Collection and Retention of Customer InformationL3WS collects the following information:
- L3WS collects personally identifiable customer information from registration forms, including information requests, software downloads, webcast registrations and training requests. For instance, L3WS collects personal information needed to process registration and login information for the Resoource Center web site, as well as personal information in connection with online requests for literature, applications and forms, and use of online tools.
- L3WS collects information that is not personally identifiable to the user, such as referring URL addresses, time spent in certain areas of the site, and origination of the user.
- Some information about your computer hardware and software is automatically collected. This information can include your IP address, browser type, domain names, and access times. This information is used by L3WS for operating the web site, to maintain quality of the service, and to provide general statistics regarding use of the web site.
- If you are providing payment through the L3WS web site, no credit or debit card information is stored on L3WS servers; such information is stored by our PCI-compliant third-party payment processors. All credit and debit card transactions occur between the computer originating the transaction and such third party payment processors; not L3WS.
Third Parties with Whom L3WS Shares Information
L3WS works with business partners to provide specific services, such as providing software downloads or product deliveries, or handling credit or debit card transactions. L3WS provide these partners limited customer information such as name, company name and address. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
In addition, L3WS will disclose your personal information, without notice, only if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on L3WS or the web site; (b) protect and defend the rights or property of L3WS; or, (c) act under exigent circumstances to protect the personal safety of users of L3WS, or the public.
L3WS understands that re-entering personal data to transmit a request can be time consuming. For example, L3WS asks you to fill out information about yourself, such as your name and e-mail address, when you register at L3WS, Resource Center or when requesting literature.
If you prefer to not receive cookies while browsing the web site, you can set your browser to warn you before accepting them and refuse the cookie(s) when your browser warns you, or you can set your browser to refuse all cookies from the web site (or certain parts of the web site), and/or you can delete cookies received from the web site using your browser, for instance. Cookie handling instructions vary depending on the particular browser being used, and L3WS does not assume responsibility for any undesired results arising from altering your browser's cookie handling settings.
Although you do not need to accept all cookies from the web site or you may choose to delete any cookies received from the web site, some cookies may be needed to use/navigate through parts of the web site before certain actions can be performed (e.g., accessing portions of the web site requiring login and password), to enable L3WS to collect/analyze accurate repeat web site visitor behavior information, or to prevent the same surveys from reappearing upon subsequent visits by you. Turning cookies off, refusing the cookies, or deleting cookies received from the web site may prevent you from taking full advantage or in some cases even from accessing certain portions of the web site, and may hinder our efforts to better understand your needs and provide you with customized content.
Links to Other SitesOn the web site, L3WS may provide links to third parties that provide articles and other information that may be of interest to you. Should you choose to visit these sites, you should read their privacy policies to understand what information they collect from you and how they use it. L3WS is not responsible for the privacy statements or actions of other web sites.
ResourceCenter Specific Terms
ResourceCenter collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. ResourceCenter also collects anonymous geographic information that is not unique to you, such as Country code.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through ResourceCenter message boards, this information may be collected and used by other ResourceCenter users.
ResourceCenter uses commercially reasonable safeguards to secure your personal information from unauthorized access, use or disclosure. ResourceCenter secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.
L3WS reserves the right to change the terms, conditions, and notices under which the web site is offered, including but not limited to the charges associated with the use of the web site. When L3WS does, L3WS will update the revision date at the top of this statement. Your continued use of the web site indicates your agreement to the modified terms, conditions, and notices.
Privacy and Applicable Law
L3WS complies with French Law No. 78-17 of 6 January 1978 (as amended) relating to data, files and freedoms, as well as French transcription of Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995. In accordance to it, and except when explicitly mentionned, we are collecting the strict data required for our operations. The information you enter on "l3ws.com" and associated subdomains may be recorded for their exclusive treatment by L3WS, and is kept strictly confidential, so not shared nor sell to any other third-party. As specified by Law No. 78-17 of 6 January 1978, you have a right to access, modify, rectify and delete data collected on this site. To exercise this right, please contact the site manager by sending an e-mail at support(@)l3ws.com specifying in the subject: "personal information www.l3ws.com".
This policy was last updated Nov 8, 2015